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Wilmot Veterinary Clinic Policies

Our Policies

Before your visit, please review our hospital policies.  

 

Our clinic policies generally cover a range of topics, including appointment procedures, pet safety measures, financial matters, and privacy. Our policies also include what is required for establishing and ending a veterinarian-client-patient relationship (VCPR). If you have any questions about any of our policies, please contact us.

 

Thank you for taking the time to review this information. 

  • Do you offer payment plans?
    We do not offer payment plans but financing is available through a third-party financing company. To apply for financing please consider financing through Humm, ScratchPay or PetCard. Another option for those on ODSP, CPP Disability, Seniors on the Federal GIS, Ontario Works or Income less than $25 000 is the Farley Foundation which can provide financial grants up to $1500. East Village Animal Hospital in Kitchener provides low cost veterinary services to low-income individuals & those on social assistance.
  • Are you accepting new patients and new clients?
    Yes we are seeing new patients and new clients. Visit our website under the heading new patients and follow the steps. You can also book your appointment online on our website.
  • Is there a blood test that can check for cancer in dogs?
    Yes, there is blood test available that can help in the detection of cancer in dogs. This test can provide valuable information about the presence of cancer or the potential for cancer, but it is not definitive on its own. The newest test available is blood test called the Nu.Q test. The Nu.Q Canine Cancer Screening test uses a blood sample that can screen for several types of cancers in healthy dogs. This blood test detects nucleosomes circulating in the blood. For more details visit our website under our services, cancer screening.
  • Are you open on Saturdays during statutory holiday weekends?
    We are closed on Saturdays during statutory holiday weekends. If you have an emergency when we are closed or after hours please contact the Emergency Veterinary Clinic of Waterloo Region at 519-650-1617. If we’re unavailable for non-emergencies, try our telemedicine service by visiting https://smartvet.ca. If you’re uncertain your pet needs emergency care please call 24/7 Registered Veterinary Technician Hotline at 647-695-5411.
  • Do you see exotic pets?
    No we do not see exotic pets. We only care for dogs and cats.
  • Do you allow your owners to decline vaccinations after the initial puppy shots?
    The only mandatory vaccine in Ontario is rabies and we require all our patients to be vaccinated for rabies to protect our staff. If you choose not to vaccinate your pet for the other vaccines that is ultimately your decision. However, we strongly suggest that your dog get the recommended core vaccinations. For more details visit.
  • Do you do at-home euthansia? If not, do you know of any veterinarian who does?
    As per the rules of the College of Veterinarians of Ontario we can only provide at home euthanasia to our current patients ​with whom we ​have an established veterinary-client-patient relationship (VCPR). I would suggest you search on the internet for a mobile or house call veterinarian or ask your current veterinarian. ​ For example consider Peaceful Passing or Black Creek Mobile Veterinary Services.
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